{"id":7210,"date":"2026-10-24T21:55:09","date_gmt":"2026-10-24T21:55:09","guid":{"rendered":"https:\/\/sarecocukgiyim.com.tr\/sayfa\/iptal-ve-iade-sartlari\/"},"modified":"2026-10-25T11:09:12","modified_gmt":"2026-10-25T11:09:12","slug":"iptal-ve-iade-sartlari","status":"publish","type":"page","link":"https:\/\/sarecocukgiyim.com.tr\/en\/sayfa\/iptal-ve-iade-sartlari\/","title":{"rendered":"\u0130ptal ve \u0130ade \u015eartlar\u0131"},"content":{"rendered":"<div class=\"sare-policy-container\" style=\"line-height: 1.7; color: #333; font-size: 15px;\">\n<p>Sare \u00c7ocuk Giyim olarak m\u00fc\u015fteri memnuniyetini en \u00fcst d\u00fczeyde tutmay\u0131 ilke ediniyoruz. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerden herhangi bir nedenle memnun kalmazsan\u0131z, \u015feffaf, h\u0131zl\u0131 ve m\u00fc\u015fteri odakl\u0131 iptal, iade ve de\u011fi\u015fim s\u00fcre\u00e7lerimizle yan\u0131n\u0131zday\u0131z.<\/p>\n<h3 style=\"color: #222; margin-top: 25px; border-bottom: 2px solid #f0f0f0; padding-bottom: 8px;\">1. Sipari\u015f \u0130ptali (Kargoya Verilmeden \u00d6nce)<\/h3>\n<p>Hen\u00fcz kargoya teslim edilmemi\u015f sipari\u015flerinizi ayn\u0131 g\u00fcn i\u00e7erisinde hi\u00e7bir cezai \u015fart veya kesinti olmadan iptal edebilirsiniz.<\/p>\n<ul>\n<li><strong>Nas\u0131l \u0130ptal Edilir?<\/strong> Sipari\u015finizi iptal etmek i\u00e7in <strong>0541 482 7770<\/strong> numaral\u0131 m\u00fc\u015fteri hizmetleri \/ WhatsApp hatt\u0131m\u0131zdan veya <strong>info@sarecocukgiyim.com.tr<\/strong> adresimizden bize sipari\u015f numaran\u0131zla birlikte ula\u015fman\u0131z yeterlidir.<\/li>\n<li><strong>\u00dccret \u0130adesi:<\/strong> \u0130ptal talebiniz onayland\u0131\u011f\u0131 anda sipari\u015f tutar\u0131n\u0131n tamam\u0131 (%100 kesintisiz) \u00f6deme yapt\u0131\u011f\u0131n\u0131z kart\u0131n\u0131za veya hesab\u0131n\u0131za an\u0131nda iade edilir.<\/li>\n<\/ul>\n<h3 style=\"color: #222; margin-top: 25px; border-bottom: 2px solid #f0f0f0; padding-bottom: 8px;\">2. \u0130ade ve De\u011fi\u015fim S\u00fcresi<\/h3>\n<p>T\u00fcketiciyi Koruma Kanunu ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi kapsam\u0131nda, sipari\u015finizi teslim ald\u0131\u011f\u0131n\u0131z tarihten itibaren <strong>14 g\u00fcn<\/strong> i\u00e7erisinde hi\u00e7bir gerek\u00e7e g\u00f6stermeksizin cayma hakk\u0131n\u0131z\u0131 kullanabilir, iade veya de\u011fi\u015fim talep edebilirsiniz.<\/p>\n<h3 style=\"color: #222; margin-top: 25px; border-bottom: 2px solid #f0f0f0; padding-bottom: 8px;\">3. \u0130ade Kargo \u00dccretleri ve Anla\u015fmal\u0131 Kargo Firmalar\u0131m\u0131z<\/h3>\n<p>M\u00fc\u015fteri memnuniyetimiz gere\u011fi ma\u011fazam\u0131zda <strong>\u00dcCRETS\u0130Z \u0130ADE<\/strong> politikas\u0131 uygulanmaktad\u0131r:<\/p>\n<ul>\n<li><strong>T\u00fcm \u0130adelerde Kargo \u00dccretsizdir:<\/strong> \u0130ster kusurlu\/ay\u0131pl\u0131 \u00fcr\u00fcn olsun, isterse keyfi cayma hakk\u0131 ve beden de\u011fi\u015fimi olsun, anla\u015fmal\u0131 kargo firmalar\u0131m\u0131zla yap\u0131lan <strong>t\u00fcm iade ve de\u011fi\u015fim g\u00f6nderimlerinde kargo \u00fccreti tamamen firmam\u0131za (Sare \u00c7ocuk Giyim) aittir<\/strong>. M\u00fc\u015fteriden hi\u00e7bir iade kargo \u00fccreti talep edilmez.<\/li>\n<li><strong>Anla\u015fmal\u0131 Kargo Firmalar\u0131m\u0131z:<\/strong> Sipari\u015f g\u00f6nderimlerimiz ve iade i\u015flemlerimiz <strong>Yurti\u00e7i Kargo<\/strong> ve <strong>S\u00fcrat Kargo<\/strong> g\u00fcvencesiyle ger\u00e7ekle\u015ftirilmektedir.<\/li>\n<li><strong>Kap\u0131da \u00d6deme Hizmet Bedeli:<\/strong> Sitemiz \u00fczerinden kap\u0131da nakit\/kartla \u00f6deme se\u00e7ene\u011fi tercih edildi\u011finde kargo firmas\u0131n\u0131n tahsilat arac\u0131l\u0131k bedeli olarak <strong>+300 TL Kap\u0131da \u00d6deme Hizmet Masraf\u0131<\/strong> eklenmektedir. (Bu \u00fccret kargo ta\u015f\u0131ma bedeli de\u011fil, tahsilatl\u0131 teslimat ek hizmet bedelidir).<\/li>\n<\/ul>\n<h3 style=\"color: #222; margin-top: 25px; border-bottom: 2px solid #f0f0f0; padding-bottom: 8px;\">4. Yeniden Stoklama \u00dccreti (Restocking Fee: 0 TL)<\/h3>\n<p>Ma\u011fazam\u0131zda iade edilen \u00fcr\u00fcnler i\u00e7in kesinlikle <strong>herhangi bir yeniden stoklama \u00fccreti (restocking fee), amortisman bedeli veya i\u015flem kesintisi ALINMAZ (0 TL)<\/strong>. \u00d6dedi\u011finiz \u00fcr\u00fcn bedelinin tamam\u0131 taraf\u0131n\u0131za eksiksiz iade edilir.<\/p>\n<h3 style=\"color: #222; margin-top: 25px; border-bottom: 2px solid #f0f0f0; padding-bottom: 8px;\">5. \u0130ade ve De\u011fi\u015fim Ko\u015fullar\u0131<\/h3>\n<p>\u0130ade veya de\u011fi\u015fime g\u00f6nderilecek \u00fcr\u00fcnlerin a\u015fa\u011f\u0131daki standartlara uygun olmas\u0131 gerekmektedir:<\/p>\n<ul>\n<li><strong>Kullan\u0131lmam\u0131\u015f Olmas\u0131:<\/strong> \u00dcr\u00fcnlerin giyilmemi\u015f, y\u0131kanmam\u0131\u015f, \u00fct\u00fclenmemi\u015f, lekesiz ve tekrar sat\u0131labilirlik \u00f6zelli\u011fini kaybetmemi\u015f olmas\u0131 gerekir.<\/li>\n<li><strong>Etiket ve Orijinal Paket:<\/strong> \u00dcr\u00fcn\u00fcn orijinal karton etiketi kopar\u0131lmam\u0131\u015f olmal\u0131 ve varsa aksesuarlar\u0131yla birlikte eksiksiz paketlenmelidir.<\/li>\n<li><strong>Hijyen Kurallar\u0131:<\/strong> T\u00fcketici mevzuat\u0131 ve hijyen standartlar\u0131 gere\u011fi; alt i\u00e7 \u00e7ama\u015f\u0131r\u0131, mayo ve do\u011frudan tenle temas eden sa\u00e7 tokas\u0131 gibi ki\u015fisel aksesuarlarda cayma hakk\u0131 ge\u00e7erli de\u011fildir.<\/li>\n<\/ul>\n<h3 style=\"color: #222; margin-top: 25px; border-bottom: 2px solid #f0f0f0; padding-bottom: 8px;\">6. Ad\u0131m Ad\u0131m \u0130ade Nas\u0131l Yap\u0131l\u0131r?<\/h3>\n<ol style=\"padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong>Talep Bildirimi:<\/strong> <strong>0541 482 7770<\/strong> nolu WhatsApp \/ Destek hatt\u0131m\u0131zdan veya <strong>info@sarecocukgiyim.com.tr<\/strong> \u00fczerinden bize iade talebinizi iletin. M\u00fc\u015fteri temsilcimiz size \u00fccretsiz g\u00f6nderim yapabilece\u011finiz Yurti\u00e7i Kargo veya S\u00fcrat Kargo iade kodunu an\u0131nda payla\u015facakt\u0131r.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong>Paketleme:<\/strong> \u00dcr\u00fcn\u00fc orijinal faturas\u0131 (veya e-ar\u015fiv fatura bilgisi) ile birlikte ta\u015f\u0131ma s\u0131ras\u0131nda zarar g\u00f6rmeyecek \u015fekilde g\u00fcvenle paketleyin.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong>Kargoya Teslim:<\/strong> Anla\u015fmal\u0131 kargo kodumuz ile paketi size en yak\u0131n Yurti\u00e7i Kargo veya S\u00fcrat Kargo \u015fubesine kar\u015f\u0131 \u00f6demeli (\u00fccretsiz) olarak teslim edin.<\/li>\n<\/ol>\n<h3 style=\"color: #222; margin-top: 25px; border-bottom: 2px solid #f0f0f0; padding-bottom: 8px;\">7. Geri \u00d6deme S\u00fcreci ve Y\u00f6ntemi<\/h3>\n<p>\u0130ade etti\u011finiz \u00fcr\u00fcn depomuza ula\u015ft\u0131\u011f\u0131nda kalite kontrol ekibimiz taraf\u0131ndan incelenir ve iade \u015fartlar\u0131na uygunlu\u011fu teyit edildi\u011finde ayn\u0131 g\u00fcn onaylan\u0131r.<\/p>\n<ul>\n<li><strong>Geri \u00d6deme Y\u00f6ntemi:<\/strong> \u0130ade tutar\u0131, al\u0131\u015fveri\u015f s\u0131ras\u0131nda kulland\u0131\u011f\u0131n\u0131z <strong>orijinal \u00f6deme y\u00f6ntemine (Kredi Kart\u0131 \/ Banka Kart\u0131 veya Havale)<\/strong> birebir aktar\u0131l\u0131r.<\/li>\n<li><strong>Geri \u00d6deme S\u00fcresi:<\/strong> \u0130ade onay\u0131n\u0131n ard\u0131ndan bankalar\u0131n operasyonel s\u00fcre\u00e7lerine ba\u011fl\u0131 olarak tutar <strong>3 ila 10 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7erisinde kart\u0131n\u0131za \/ hesab\u0131n\u0131za yans\u0131maktad\u0131r.<\/li>\n<\/ul>\n<h3 style=\"color: #222; margin-top: 25px; border-bottom: 2px solid #f0f0f0; padding-bottom: 8px;\">8. Fiziki Ma\u011faza ve \u0130ade Depo Adresimiz<\/h3>\n<p>T\u00fcm soru, \u00f6neri ve iade g\u00f6nderimleriniz i\u00e7in resmi fiziki ileti\u015fim bilgilerimiz:<\/p>\n<div style=\"background: #fafafa; border-left: 4px solid #1a73e8; padding: 15px; margin-top: 10px;\">\n<p style=\"margin: 0 0 6px 0;\"><strong>Firma \u00dcnvan\u0131:<\/strong> Sare \u00c7ocuk Giyim<\/p>\n<p style=\"margin: 0 0 6px 0;\"><strong>Fiziki Adres \/ \u0130ade Deposu:<\/strong> Uluda\u011f Mah. Maden Sok. No: 11\/2, Canik \/ Samsun, T\u00fcrkiye<\/p>\n<p style=\"margin: 0 0 6px 0;\"><strong>M\u00fc\u015fteri Hizmetleri \/ WhatsApp:<\/strong> 0541 482 7770<\/p>\n<p style=\"margin: 0;\"><strong>Kurumsal E-Posta:<\/strong> info@sarecocukgiyim.com.tr<\/p>\n<\/p><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Sare \u00c7ocuk Giyim olarak m\u00fc\u015fteri memnuniyetini en \u00fcst d\u00fczeyde tutmay\u0131 ilke ediniyoruz. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerden herhangi bir nedenle memnun kalmazsan\u0131z,<\/p>","protected":false},"author":2,"featured_media":0,"parent":7209,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7210","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/pages\/7210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/comments?post=7210"}],"version-history":[{"count":1,"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/pages\/7210\/revisions"}],"predecessor-version":[{"id":7214,"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/pages\/7210\/revisions\/7214"}],"up":[{"embeddable":true,"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/pages\/7209"}],"wp:attachment":[{"href":"https:\/\/sarecocukgiyim.com.tr\/en\/wp-json\/wp\/v2\/media?parent=7210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}